When powering on my vRA 8 lab today I was greeted with the following message:

vRA 8 licenses are managed via LCM. So I decided to update my license via LCM; however that attempt resulted in an LCM Error: LCMVRAVACONFIG590007 ‘Failed to get vRA License Key’

The steps to fix it are:

1. Remove & Add License via vRACLI using SSH on vRA Appliance
2. Inventory Sync of the vRA 8 Environment via LCM
3. Retrust with Identity Manager via LCM

Run vRACLI Commands

1. SSH to your vRA 8 Appliance
2. Run the following VRACLI commands:

#### Retrieve Installed License on vRA 8
vracli license

#### Remove the Expired / Faulty License
vracli license remove <License_Key>

#### Add new valid License
vracli license add <License_Key>

#### When you check the license now, it should state 'valid: true'

Inventory Sync of the vRA 8 Environment via LCM

1. Log on to your LCM Appliance and go to your vRA 8 Environment
   
2. On your vRA 8 Environment click ‘Trigger Inventory Sync‘
   
3. Wait for the Request to complete
   

The last step is to run the ‘Retrust with Identity Manager’ action on your vRA 8 Environment in LCM.

Retrust with Identity Manager via LCM

1. On your vRA 8 Environment, click ‘Retrust with Identity Manager‘
   
2. Wait for the Request to complete (took around 20min. in my environment).
   

 

Hopefully this can be of assistance! Have a nice day!

 

• vRA