vRA 8 – Error 402: Subscription Expired + LCMVRAVACONFIG590007 ‘Failed to get vRA License Key’

When powering on my vRA 8 lab today I was greeted with the following message:

Error_402

vRA 8 licenses are managed via LCM. So I decided to update my license via LCM; however that attempt resulted in an LCM Error: LCMVRAVACONFIG590007 ‘Failed to get vRA License Key’

Screenshot 2020-04-03 at 19.01.11

The steps to fix it are:

  1. Remove & Add License via vRACLI using SSH on vRA Appliance
  2. Inventory Sync of the vRA 8 Environment via LCM
  3. Retrust with Identity Manager via LCM

Run vRACLI Commands

  1. SSH to your vRA 8 Appliance
  2. Run the following VRACLI commands:
#### Retrieve Installed License on vRA 8
vracli license

#### Remove the Expired / Faulty License
vracli license remove <License_Key>

#### Add new valid License
vracli license add <License_Key>

#### When you check the license now, it should state 'valid: true'

Screenshot 2020-04-03 at 19.13.23

Inventory Sync of the vRA 8 Environment via LCM

  1. Log on to your LCM Appliance and go to your vRA 8 Environment
    Screenshot 2020-04-03 at 19.47.11
  2. On your vRA 8 Environment click ‘Trigger Inventory Sync
    Screenshot 2020-04-03 at 19.46.22
  3. Wait for the Request to complete
    Screenshot 2020-04-03 at 19.49.15

The last step is to run the ‘Retrust with Identity Manager’ action on your vRA 8 Environment in LCM.

Retrust with Identity Manager via LCM

  1. On your vRA 8 Environment, click ‘Retrust with Identity Manager
    Screenshot 2020-04-03 at 19.50.34
  2. Wait for the Request to complete (took around 20min. in my environment).
    Screenshot 2020-04-03 at 19.53.44

 

Hopefully this can be of assistance! Have a nice day!

 

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